4 Ugly Truths: Signs You’re Using the Wrong POS for Your CA Cannabis Delivery


The truth will set you free…

There’s no doubt that California cannabis delivery services are the future of the industry. With their ability to act efficiently and integrate in a seamless way for the end consumer, cannabis delivery services are shaping the future of business-to-consumer relations. Not only do delivery services get cannabis products to the end consumer in a fast and painless way, they take advantage of the paradigm shift in the digital age.

In a world where everything can be bought from your iPhone or mobile device, cannabis certainly fits into the mold of technology. It’s no surprise that delivery services are taking advantage of this wonderful opportunity in the California marketplace and absolutely crushing it when it comes to convenient business models. But what keeps a delivery service on its feet? Partnering with the correct point-of-sale system.

Related: 7 Questions to Ask When Purchasing Software for Your Cannabis Delivery Service

I. Lacking METRC integration!

METRC is the chosen platform for California’s CCTT.

METRC is the State of California’s seed-to-sale, track-and-trace system. All businesses in the cannabis industry need to utilize METRC in order to track seeds, clones, individual cannabis products, and batches from the time in which they are conceived to the time in which a consumer buys them. Your point-of-sale system should automatically report to METRC as soon as the system goes ‘live” in California (said to be in January of 2019). This means that partnering with a point-of-sale that lacks METRC certification and does not have the capabilities of automatically tracking batches as they enter your inventory is not maximizing the potential of your business.

Let’s be clear here—keeping a culture of compliance is everything in a regulated market. METRC integration is absolutely necessary. Without metric integration, the state of California‘s Bureau of Cannabis Control has no way of ensuring that you are keeping track of all sales and has no way of acknowledging that your product has been laboratory tested per BCC regulations. Make sure that when you are partnering with a point-of-sale system, that METRC certification is fulfilled.

Related: A Definitive Guide to Compliance – California Dispensaries 

II. Not capable of automatic delivery dispatching.

Two-communication and automated dispatch is made easy by using Tookan on WebJoint’s platform.

Delivery services are mandated per the BCC to have automated GPS location on each and every single delivery vehicle that is utilized within the business. What this means is that all drivers must be able to be tracked in real time and the location of each driver to be recorded as deliveries are completed. That’s not only to keep you compliant, but is an accurate way to ensure that the safety of your drivers and customers is well taken care of. The cannabis industry is certainly a dangerous one considering the fact that cash is the only method of payment that is technically allowed currently.

With the lack of central banking systems available for the cannabis industry in the state of California, delivery services are forced to not only except large amounts of cash from consumers but also carry this large amount of cash with them throughout the duration of their delivery. New regulations state that a minimum of $2000 worth of cannabis product must be pre-ordered prior to dispatching of any delivery driver.

A point-of-sale system that does not alert you of this mandatory minimum and allows you to dispatch orders prior to meeting this requirement is simply putting your operation at risk. Making sure that you partner with a point-of-sale system that keeps you up-to-date with your dispatch limitations and dispatch requirements could make a world of difference to the success of your cannabis delivery service.

Related: 4 Things to Look for in a Cannabis Accounting Firm

III. Lack of proper inventory management? Big problem!


A sleek & intuitive back-end makes inventory management a breeze!

Poor inventory management is one way to make sure that your California cannabis delivery service fails to operate within maximum potential. This is to say that keeping inventory is one of the most important aspects of delivery service success. Operating a delivery service is not an easy task nor is it a model for everybody that is interested in the cannabis industry. Being able to account for all of your inventory prior to a BCC inspection through the best practice of inventory reconciliation at least every two weeks can help make sure that your inventory or stock rooms fall under compliance.

The latest BCC regulations only require inventory reconciliation once every 30 days. Although this is a rather new regulation, it is a firm belief that inventory reconciliation and inventory management should be completed as often as possible. Having a point-of-sale system that automatically pulls and live-syncs inventory as sales are made is one way to impress customers as you never have to let them down due to lack of inventory. The most powerful POS systems are the workhorses of delivery services. As sales are made, your inventory should adjust on-the-fly and sharing that you can satisfy customers by being able to give them the product that they are looking for as quick as possible.

Related: 4 Obligations of a California Cannabis Delivery Service Inventory Manager

IV. Confusing & inaccurate sales reports!

Sales reports don’t have to complicate your California cannabis delivery service.

What’s the point of partnering with a POS system if you are not getting the mandatory analytics and necessary tools that are needed to successfully run your business in an optimal way? With this being said, it’s ultimately up to you as to which analytics and metrics are the most important to track for your California cannabis delivery service, but basic reports such as daily sales reports, tax reports, inventory & staff management, and performance reports and number of customers Serviced on a daily basis, are all examples of reports that can shift and optimize the operations of your delivery service.

Partnering with a point-of-sale system that automatically generates these reports for you at the click of a button instead of manually entering CSV data eliminates the possibility of costly errors. Make sure that your point-of-sale system can generate these reports and offer various options for illustrated reports. Such illustrations and forms of reports include, but are not limited to: bar graphs, pie charts, and bell curves. These reports should be easy to understand, aesthetically pleasing and ultimately give you any in-depth look at your day-to-day operations.

It’s ultimately up to you!

Choosing a point-of-sale partner to use for your California cannabis delivery service is no easy task. If you are partnered up with a delivery service POS that doesn’t include the features listed above, you might want to reconsider the method in which you are processing sales. It’s important to note that all-in-one cannabis solutions for delivery services do exist. WebJoint is one of those solutions. Schedule a demo to see how WebJoint can take your business to the ultimate level of success!

Related: The Future of Cannabis Banking by Aviva Spectrum

Written by antonio

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